Laundry Manager

Role overview

We are seeking an experienced, organised, and hands-on Laundry Manager to lead the laundry operations of our boutique hotel. The ideal candidate will be a detail-driven hospitality professional with strong leadership skills, a commitment to high standards, and the ability to manage daily operations efficiently while ensuring exceptional quality and hygiene standards.

Key responsibilities

• Oversee all daily laundry operations, including washing, drying, ironing, folding, and distribution of linen and uniforms
• Ensure consistent quality, cleanliness, and presentation of all hotel linen and staff uniforms
• Manage and supervise laundry staff, including scheduling, training, and performance management
• Monitor inventory levels of linen, uniforms, detergents, and cleaning supplies
• Implement and maintain strict hygiene, health, and safety standards
• Coordinate with housekeeping and other departments to ensure timely linen availability
• Operate and maintain laundry equipment, reporting faults and arranging servicing when required
• Control costs, reduce wastage, and ensure efficient use of resources
• Maintain accurate records, including linen counts, losses, and replacements
• Ensure compliance with hotel policies, labour regulations, and operational procedures

Required Qualifications

Essential:

• Minimum 2 years experience in a laundry or housekeeping supervisory/management role
• Strong organisational and people-management skills
• Good knowledge of laundry processes, fabric care, and stain removal
• Ability to work flexible hours, including weekends and public holidays
• High attention to detail and commitment to cleanliness and quality

Preferred:

• Experience in a boutique hotel or luxury hospitality environment
• Knowledge of health, safety, and hygiene regulations
• Basic administrative or stock-control experience

Skills & Attributes

• Reliable, disciplined, and hands-on
• Strong leadership and team-building ability
• Detail-oriented with a quality-driven mindset
• Ability to work under pressure and meet deadlines
• Problem-solving and proactive approach
• Well-organised with good communication skills
• Professional, respectful, and service-focused

What We Offer

• Competitive salary
• Supportive and professional working environment
• Opportunity to work in a refined boutique hotel setting
• Ongoing training and development

If you are interested, submit your CV and a brief cover letter outlining your relevant experience and availability.

If you are passionate about maintaining impeccable standards and leading a dedicated team behind the scenes, this is your opportunity to play a vital role in a high-quality hospitality operation.

If you do not hear from us within the next two weeks, due to the high volume of applications we receive, we thank you for your interest and kindly ask that you consider your application unsuccessful.

O’Two Hotel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.