OTWO TERMS OF USE

Terms & Conditions

  • Rates are inclusive of 15% VAT.
  • Subject to change without prior notification.
  • Rates are quoted per room per night and include accommodation.
  • STO rates quoted are Nett & Non-Commissionable.
  • Children under the age of 3 years stay free.
  • O Two unilaterally reserves the right to automatically, without prior notice, increase the rates accordingly should such Government taxes or levies be amended or should a further tax or levy be introduced during the duration of this Agreement.
  • *Hotel vehicle transfers to and from Cape Town International Airport at an additional cost of R400.00 and is subject to booking.

Booking Confirmations

All bookings made with booking partners needs to be updated and changed with partner of choice. O Two can not change or update reservations on your behalf.
Any bookings/inquiries will be provisional. We do require 50% payment as non refundable (30 days prior to arrival) to secure and confirm reservations.

Cancellation Policy

In the event of notification of cancellation, the following cancellation fee shall apply on the full booking:

  • Single Room reservation
  • More than 30 days prior to arrival: 0% cancellation
  • Less than 30 days prior to arrival: 100% cancellation
  • Multi Room reservation
  • More than 30 days prior to arrival: 25% cancellation
  • Less than 30 days prior to arrival: 100% cancellation
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