FAQs
Does the hotel offer shuttle services?
Yes, we do offer an airport pickup service.
Can we access the rooftop if you are not a hotel guest?
Yes, you can book to access the rooftop, R500 per person. We also offer packages for the rooftop.
Are pets allowed at the hotel?
We are not pet friendly
Until what time is the Spa open?
Our Spa operates 10:00 to 18:00
Check in & out time?
Check out is from 10:00, later check outs can be arranged subject to availability
Is the rooftop pool heated?
Yes, the pool is heated.
Is there secure parking at the hotel?
Yes, although our underground parking is under construction, we do have some bays in front of the hotel, and secure gated parking across the road from us. Our Concierge team will assist you on arrival.
Is there a restaurant at the hotel?
No, we do not have a restaurant inside the hotel, but we do offer full in room service menus Al la Carte for breakfast, lunch or dinner.
Which Rooms have bathtubs?
Our Penthouse Suites & our Executive Suite all have soaking tubs
Is there an option for twin beds?
Yes, our Deluxe King Rooms, and Penthouse Suite 701 can split bed to two single beds.
Do you have a backup generator?
Yes, we have a full generator that powers the entire hotel as normal.